List of assessments and services

Delivered by qualified consultants

This is our list of assessments and services delivered by qualified occupational therapists, psychologists, rehabilitation consultants.

It can be difficult to adapt to the changes of having an injury, disability or illness. The bio-psychosocial approach to injury management recognises the benefits of taking a holistic approach when providing return to work services.  Adjustment to disability counselling acknowledges and assists workers to accept that it is not only changes in employment that may occur following an injury – a person’s sense of identity can shift, it impacts on home and relationships, leisure and sporting activities.  An assessment of the worker is performed to clarify the presence of possible adjustment to injury issues and set goals of therapy to optimise rehabilitation outcomes.

Case Conferencing involves one of our qualified consultants meeting with key parties face-to-face.  We find this particularly useful for developing rapport with all parties and ensuring everyone has a consistent understanding of the goals.  Case Conferencing with treating General Practitioners has proven to be a useful tool in progressing a ‘stuck’ program.

Employee Assistance Programs (EAP) assist businesses and their employees to manage both personal and work-related difficulties, helping to reduce stress, absenteeism and performance issues in the workplace.  Incite Solutions Group provides both face-to-face counselling, telephone counselling and Skype counselling.

Ergonomic assessments are a sound tool for employers to assess an individual’s workstation or office space to ensure it is set up in a manner to reduce risk to the employee’s health whilst increasing their productivity. Ergonomic assessments are often now another step in the induction process of new team members, and the first line of defence for repetitive strain injuries in office-based staff.

Our team of allied health professionals utilise their comprehensive knowledge of anatomy, postural assessments and biomechanical principles to perform effective and functional ergonomic assessments. The performance of these assessments can be on a per person basis following reports of injury or symptoms, all the way to full workforce screening assessments to ensure all staff are working in an ergonomically sound environment.

A Functional Capacity Evaluation (FCE) aims to provide a clear indication of a worker’s current functional capabilities. This assessment provides a complete overview of current function and is able to target key areas relevant to the worker’s needs in the workplace or specific to their injury. All FCEs are provided by trained occupational therapists with a minimum of 10 years’ field experience.

Incite Solutions Group use a specific FCE called Physical Work Performance Evaluation (PWPE). This is a standardised assessment which has proven reliability and validity. This assessment measures a client’s functional capacity against the benchmarks of an 8-hour day and 40-hour work week. It provides a baseline of a client’s functional capacity across a range of lifting and dynamic and static postures. All PWPEs are provided by trained occupational therapists with a minimum of 10 years’ field experience.

A home assessment is undertaken to assess a person’s ability to conduct activities of daily living. Our occupational therapist assesses a person’s need for assistive equipment or home modifications. A home visit is performed in order to assist in making recommendations regarding services, equipment and modifications. Education may be provided to clients on how to prevent falling, to conserve energy, and where to access assistive equipment for independent living.

When an employee has an injury or illness that has resulted in, or is likely to result in, time off work, an early initial needs assessment will enable the employer to understand the impact of the injury on the employee’s work capacity and their need for a rehabilitation and return to work program. These assessments are used to assess the employee’s current abilities and challenges across physical, cognitive and psychosocial aspects of their life.

Job analysis is the systematic study of jobs to identify the observable work activities, tasks, and responsibilities associated with a particular job or group of jobs. A Job Analysis Assessment provides information to organisations which helps to determine which employees are best fit for specific jobs. Through job analysis, the assessor will review what the important tasks of the job are, how they are carried out, and the necessary human qualities needed to complete the job successfully (such as skills, experience, physical requirements and training). The process of job analysis involves the assessor describing the duties of the employee, then the nature and conditions of work, including any necessary qualifications.

Incite Solutions Group provides psychological assessments to assist in identifying barriers. We provide the following assessments:

  • Intellectual
  • Ability / Aptitude
  • Literacy and Numeracy
  • Vocational

Employers may require assistance to develop and monitor a return to work program as part of early intervention and injury management services. This can be a complex process for employers. We make it easier by liaising with all parties, developing a clear return to work program and ensuring that everyone is aware of their rights and responsibilities. We monitor the program closely and assist to resolve any small issues before they escalate.

Our qualified consultant will visit your workplace and conduct a risk assessment for a particular task, role, variety of roles or the overall workplace. We will identify the risks and make recommendations to reduce the risks in a comprehensive report that references the current legislative requirements.

A Transferable Skills Analysis is an assessment of a worker’s employment history (both paid and unpaid) and what roles/duties are available within the current workplace to determine what other potential roles or employment opportunities the worker may be suited to.

A Transferable Skills Analysis is conducted if the worker’s previous position no longer exists in the local job market or the worker can no longer perform their pre-injury position. Alternative roles or employment pathways are considered based on the skills, attributes and experience gained through the worker’s employment history that can be transferred into a different role.

A workplace assessment provides a breakdown of a worker’s tasks and responsibilities. Incite Solutions Group’s occupational therapists are skilled in task analysis and have a minimum of five years’ industry experience in workplace rehabilitation. We are dedicated to providing accurate and efficient assessments to determine appropriate outcome-focused duties plans.

As part of our injury prevention, early intervention and injury management services we will visit you at your workplace to gain a greater understanding of your business, work environment and job roles. This facilitates a greater understanding of your needs.

Vocational counselling considers and assists to identify a person’s vocational needs. Through vocational counselling we gain an understanding of a person’s work values, experiences and interests, and assist with the process associated with change of role/job.

When it is determined that an employee is unable to fulfil the requirement of their pre-injury position, a return to work vocational assessment is conducted to determine the most appropriate employment options taking into consideration:

  • transferable skills
  • functional limitation
  • work capacity
  • education and interests
  • the local labour market
  • specific labour market for the identified options.

The vocational assessment report, in conjunction with local labour market analysis, provides realistic vocational options and goals for the injured worker. Prior to finalising the report we liaise with treating medical practitioners and/or treating health professionals to ensure the vocational options identified are supported by current functional capacity and meet the long term prognosis of the worker.