We welcome your comments and feedback.
Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.
We have internal controls and procedures to ensure that all personal information remains confidential and is securely stored (electronically or in hard copy). Our employees and contractors are trained in privacy controls and procedures. To protect your personal information, we maintain security of your information by using locks, security systems, data storage facilities, password protected devices, lockable filing cabinets and appropriate information technology security systems and processes.
You can make a request to access, correct or amend your personal information held by us by contacting us. If you have a concern or complaint about the way in which your personal information is being managed, please contact us.
We only collect, hold, use and disclose personal information as necessary for us to provide you, the client, with the services you have requested.
Our services include assistance to persons seeking employment and career opportunities, workplace rehabilitation, injury prevention and wellness, training, recruitment and other health services.
Personal information is only disclosed to individuals, Government departments and other organisations in accordance with the above service requirements, your understanding and agreement.
The only exception to this is:
- Where you would reasonably expect that your personal information is typically disclosed to those individuals, bodies or entities,
- To prevent serious threat to a person’s health or life,
- Where it is required or authorised by law,
- Where a permitted health situation exists, or
- When it is reasonably necessary for enforcement related activities.
Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.
We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.
We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.
We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.
We provide links to websites outside of our website, as well as to third party websites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that website and its privacy statement.